Privacy Policy

How We Protect Your Information

This Privacy Notice for Esy, LLC describes how and why we might access, collect, store, use, and share your personal information when you use our AI-powered academic writing platform.

We are committed to protecting your privacy and maintaining transparency about our data practices. This notice will help you understand your privacy rights and choices.

Last updated July 23, 2025
United States

Information We Process

Personal information you provide during registration and service use, plus automatically collected technical data.

Data Protection

We implement comprehensive security measures and only process data when we have valid legal grounds.

Your Control

You can access, update, or delete your information at any time through your account settings.

International Transfer

Data may be transferred internationally with appropriate safeguards including Standard Contractual Clauses.

Summary of Key Points

In Short
This summary provides key points from our Privacy Notice. You can find detailed information by using the navigation or clicking links throughout this document.

What personal information do we process?

We process personal information depending on how you interact with our Services, including registration details, usage data, and technical information.

Do we process sensitive personal information?

We may process sensitive information like student data when necessary with your consent or as permitted by law.

Do we collect information from third parties?

We do not collect information from third parties.

How do we process your information?

We process information to provide and improve our Services, communicate with you, ensure security, and comply with law.

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What Information Do We Collect?

In Short
We collect personal information that you provide to us when you register, use our Services, or contact us.

Personal Information You Provide

We collect personal information that you voluntarily provide when you register on the Services, express interest in our products, participate in activities, or contact us.

Information Categories We Collect

—Names, email addresses, and contact information
—Account credentials (usernames, passwords)
—Educational background and professional information
—Payment information (processed securely by Stripe)
—Profile photos and user preferences
—Communication preferences and contact data
Sensitive Information: When necessary and with your consent, we may process student data and other sensitive information as permitted by applicable law.

Information Automatically Collected

We automatically collect certain technical information when you visit or use our Services. This includes device data, usage patterns, and location information.

—IP address, browser type, and device characteristics
—Operating system and language preferences
—Pages viewed, features used, and interaction data
—Location data (which you can opt out of)
—Log files and performance information
Google API Compliance: Our use of information received from Google APIs adheres to Google API Services User Data Policy, including Limited Use requirements.
2

How Do We Process Your Information?

In Short
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.

We process your personal information for various purposes depending on how you interact with our Services:

Service Delivery

—Account creation and authentication
—Delivering requested services
—User support and inquiries
—Order fulfillment and management

Communication

—Administrative information
—Marketing communications (with consent)
—Feedback requests
—Security notifications

Improvement & Security

—Service protection and fraud prevention
—Usage trend identification
—Marketing campaign effectiveness
—Platform security monitoring
7

Do We Offer AI-Based Products?

In Short
We offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies.

AI Technologies We Use

We provide AI Products through third-party service providers, including Anthropic, xAI, OpenAI, Hugging Face, Amazon Web Services (AWS) AI, and Google Cloud AI.

Our AI Products Include

—AI research assistance
—AI-powered insights and analysis
—AI document generation
—Text analysis and processing
—AI search capabilities
—AI translation services
Data Processing: Your input, output, and personal information will be shared with and processed by AI Service Providers to enable your use of our AI Products. All processing is handled in line with our Privacy Notice and agreements with third parties.

How to Opt Out

You can opt out of AI data processing by:

—Updating your account settings at app.esy.com/settings/privacy
—Contacting us using the information provided in this notice
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What Are Your Privacy Rights?

In Short
Depending on your location, you have rights that allow you greater access to and control over your personal information.

Your Rights Under Privacy Laws

In some regions (like the EEA, UK, Switzerland, and Canada), you have certain rights under applicable data protection laws:

—Right to request access and obtain a copy of your personal information
—Right to request rectification or erasure of your data
—Right to restrict the processing of your personal information
—Right to data portability (where applicable)
—Right not to be subject to automated decision-making
—Right to object to the processing of your personal information
—Right to withdraw consent at any time
Account Management: You can review, change, or terminate your account at any time by logging into your account settings or contacting us directly.

Exercising Your Rights

To exercise your privacy rights, you can:

—Visit app.esy.com/settings/privacy to manage your preferences
—Email us at privacy@esy.com
—Use the contact information provided at the end of this notice
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User-Deleted Data Retention

Data Retention After Account Deletion: If you delete your account, we will retain your account data, including essays, school documents, or other critical content, for a period of 12 months.

This temporary retention period allows you to restore your data if you decide to reactivate your account within this timeframe. After 12 months, we will permanently delete your data.

Users wishing to expedite the permanent deletion of their data may request this explicitly by contacting us at privacy@esy.com.

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How Can You Contact Us About This Notice?

If you have questions or comments about this Privacy Notice, you may contact us using the information provided below.

Privacy Contact Information

Privacy Email
privacy@esy.com
Mailing Address
Esy, LLC
8 The Green, STE B
Dover, DE 19901
United States